Help
FAQ
Everything you wanted to know about CAIROK pieces and your orders.
Choose your piece, select any options, add it to your bag and complete checkout. You'll receive an order confirmation by email.
The payment methods available for your order are shown at checkout.
Yes. CAIROK delivers to governorates across Egypt through our shipping partner. Delivery fees and estimated times are shown at checkout, subject to courier coverage.
Use the Track Your Order page with your tracking number, sign in to your account to view your orders, or contact our team with your order number.
Returns and exchanges follow the official CAIROK policy. Please read our Returns & Exchanges page or contact us with your order number.
Material and finish details are listed on each product page. If you need more information about a specific piece, please contact us.
Every order arrives in CAIROK signature packaging. Gift packaging is available — add a note at checkout or contact us before ordering.
A personal list under the bride's or groom's name with selected CAIROK pieces, including For Men. Family and friends contact us with the list name to choose a gift.
Wear your pieces after perfume and lotions, remove them before water and sleep, and store them separately. Our Jewelry Care guide has the details.
Email contact@cairokeg.com, call or WhatsApp 01127212143, or use the form on our Contact page.
